More improvements to Tracks to help you build sophisticated onboarding and training programs.

Add to Track Step

A new step type lets you automatically enroll users in another track as part of their journey. You can either add them immediately or ask if they'd like to join with a customizable invitation message.

This opens up powerful possibilities: chain tracks together for phased onboarding, offer optional deep-dive training after completing a foundation track, or branch users into specialized paths based on their role.

Re-enrollment Control

When manually adding users to a track, you now have control over whether to include users who have previously completed it. This is essential for:

Refresher training — Re-run compliance tracks annually
Updated content — Re-enroll everyone when you've updated the material
One-time programs — Keep the default to exclude previous completers

Users currently in progress are always excluded to prevent duplicates.

Destination Picker for Manual Add

When manually adding users to a track, you now have the full destination picker available. Add users by:

Individual selection
New hires
Managers
Channel members
Departments

A confirmation screen shows exactly who will be added before you commit, with a preview of recipients when targeting large groups.

Learn more about adding users to Tracks and the Add to Track step.