Since launching Tracks, we've been adding powerful new capabilities based on your feedback. Here's what's new.

Individual Introductions Step

Automatically connect new hires with teammates as part of their onboarding journey. The new Introductions step lets you:

Introduce users to their manager, specific peers, or random team members
Choose between all at once or staggered delivery (e.g., one introduction per week)
Create shared Slack DMs with context about why they're being introduced

This is perfect for buddy programs, cross-team networking, or ensuring new hires meet key stakeholders during their first weeks.

Send Messages to Channels

The Message step now supports posting to Slack channels, not just individuals. Announce new hires to a team channel, share updates with a department, or post training completions to a manager's channel.

Department Filters for Triggers

When using the "User Joined" trigger, you can now filter by department. Only users in specific departments will be added to the track—great for role-specific onboarding or department-specific training programs.

Manager Filter

A new trigger filter lets you create tracks specifically for managers. Build dedicated manager onboarding tracks or leadership development programs that only activate for people with direct reports.

Scheduled Track Delivery

Run tracks on a schedule. Whether it's quarterly compliance training or monthly pulse checks, you can now set tracks to run at specific times and intervals.

CSV Progress Export

Export detailed progress data for any track as a CSV. Each row shows a user's status, completed steps, timestamps, and any failure reasons—essential for compliance reporting and program analysis.

Learn more about Track triggers and step types.