Changelog

Since launching Tracks, we've been adding powerful new capabilities based on your feedback. Here's what's new.

Individual Introductions Step

Automatically connect new hires with teammates as part of their onboarding journey. The new Introductions step lets you:

• Introduce users to their manager, specific peers, or random team members
• Choose between all at once or staggered delivery (e.g., one introduction per week)
• Create shared Slack DMs with context about why they're being introduced

This is perfect for buddy programs, cross-team networking, or ensuring new hires meet key stakeholders during their first weeks.

Send Messages to Channels

The Message step now supports posting to Slack channels, not just individuals. Announce new hires to a team channel, share updates with a department, or post training completions to a manager's channel.

Department Filters for Triggers

When using the "User Joined" trigger, you can now filter by department. Only users in specific departments will be added to the track—great for role-specific onboarding or department-specific training programs.

Manager Filter

A new trigger filter lets you create tracks specifically for managers. Build dedicated manager onboarding tracks or leadership development programs that only activate for people with direct reports.

Scheduled Track Delivery

Run tracks on a schedule. Whether it's quarterly compliance training or monthly pulse checks, you can now set tracks to run at specific times and intervals.

CSV Progress Export

Export detailed progress data for any track as a CSV. Each row shows a user's status, completed steps, timestamps, and any failure reasons—essential for compliance reporting and program analysis.

Learn more about Track triggers and step types.

We're thrilled to announce the launch of Tracks — a powerful new way to automate onboarding, training, and any recurring process directly in Slack.

What Are Tracks?

Tracks are automated workflows that guide users through a series of steps. Think of them as programmable journeys you design once and Doozy runs automatically. Each track consists of steps that execute at the right time — sending messages, delivering quizzes, collecting feedback, scheduling introductions, and more.

Build With Steps

Tracks are built from modular step types that you can combine in any order:

• Message — Send personalized messages with dynamic variables like {{user}} and {{manager}}
• Quiz — Test knowledge with interactive, scored quizzes
• Poll — Collect quick feedback with single-question polls
• Survey — Gather detailed insights with multi-question surveys
• Delay — Add time gaps between steps (hours, days, or weeks)

Trigger Automatically

Choose how users enter your tracks:

• User Joined — Start automatically when someone joins your workspace
• Manual — Add specific users when you need precise control
• Schedule — Run at specific times for recurring programs

Track Progress

Monitor completion rates, see who's in progress, and identify where users get stuck. Export detailed CSV reports for compliance and audit purposes.

Common Use Cases

Tracks work brilliantly for new hire onboarding, 30/60/90 day check-ins, compliance training, manager enablement, and any process you want to automate and measure.

Learn more about creating your first Track and explore all available step types.

Shoutouts just got a major upgrade. Recognize great work instantly from any Slack channel and keep a record of all recognition across your organization.

Quick Recognition with Slash Commands

Send a shoutout from any channel using:

/doozy shoutout

Then write your message with an @mention:

You've done some great work this week @sarah, well done!

Rich Formatting

Shoutouts now support:

• Emojis 🎉 to add personality
• Links to reference specific work
• Custom formatting however you like

Export for Performance Reviews

All shoutouts are tracked and can be exported as a CSV file. This is invaluable for:

• Performance review preparation
• Tracking recognition trends
• Identifying top contributors and recognizers

Access shoutout history and export at Doozy > Shoutouts.

Best Practices

• Be specific about what you're recognizing
• Make it public in a team channel
• Recognize promptly while the work is fresh
• Always @mention the recipient

Learn more about shoutouts

Introducing Doozy Polls and Surveys—our most requested feature, now available for everyone. Gather feedback, make decisions, and measure sentiment without leaving Slack.

Polls vs Surveys

Feature	Poll	Survey
Questions	Single question	Multiple questions
Best for	Quick decisions, pulse checks	Comprehensive feedback

Question Types

Build polls and surveys with a variety of question formats:

• Multiple Choice: Single or multiple selection
• Scale: 1-5 or 1-10 rating scales
• Emoji: Visual feedback with 5 emoji options
• Employee NPS: Measure promoters, passives, and detractors
• Open Ended: Free-text responses for qualitative feedback

Flexible Targeting

Send polls and surveys to:

• Slack channels or channel members
• Individuals or groups
• New hires
• Managers or their reports

Instant Polls

Need quick feedback? Use the slash command directly in Slack:

/doozy poll "Question?" "Option1" "Option2" "Option3" anonymous

Analytics and Export

View real-time results and export responses to CSV for further analysis. Control who can see results—creator only or all participants.

Create a poll | Create a survey | Question types guide

Understand the impact of your introduction programs with comprehensive analytics that show exactly who's connecting and how.

View Match Details

Access detailed information about each Roulette round:

• Who was matched: See every pairing or group created
• Match status: Track whether meetings were scheduled
• Participation rates: Understand engagement across your organization

To view matches, navigate to Doozy > Introductions > ⋮ > View Matches > Show Groups.

Export Rich Data

Download CSV reports containing match data enriched with information from your HRIS:

• Employee department and team
• Manager information
• Calendar status
• Meeting scheduling details

This data is invaluable for measuring program effectiveness and reporting on connection initiatives.

Analytics Dashboard

Team and Enterprise plans include access to the analytics dashboard showing:

• Total groups matched
• Number of introductions made
• Meetings scheduled

Explore introduction analytics | View the analytics dashboard

We've rebuilt Doozy video rooms from the ground up to deliver a more reliable and enjoyable meeting experience across all devices.

What's Improved

• Enhanced reliability: Fewer connection issues and smoother performance
• Better mobile experience: Fully optimized for phones and tablets
• Consistent quality: Improved video and audio across different network conditions

Everything You Love, Still Included

Doozy video rooms continue to offer the interactive features that make virtual meetings engaging:

• Built-in games: Play together during team socials
• Live quizzes: Host trivia with real-time scoring
• Icebreakers: Spark conversation with prompts and activities
• Real-time reactions: Emojis and GIFs to keep things fun

When to Use Doozy Rooms

Doozy video rooms are perfect for:

• Roulette introduction meetings
• Team social events
• Interactive training sessions
• Any meeting where you want built-in engagement tools

You can always choose other meeting platforms (Zoom, Google Meet, Microsoft Teams) for Doozy introductions if preferred.

Learn about meeting options

We've introduced a new Manager role that provides the right level of access for team leads and people managers without exposing sensitive administrative functions.

Role Permissions

Role	Capabilities
Admin	Full access—billing, integrations, user management, all activities and Tracks
Manager	Schedule activities, create Tracks, manage team dates, view analytics
Member	Participate in activities, schedule personal quizzes, surveys, and celebrations
Disabled	Cannot participate in activities (not billed)

What Managers Can Do

• Schedule quizzes, surveys, polls, and icebreakers
• Create and manage Tracks for onboarding and workflows
• Update team member dates (birthdays, anniversaries)
• View Doozy analytics and reporting

What Managers Cannot Access

• Billing and subscription management
• User role assignments
• Integration configuration
• Account-level settings

This separation ensures team leads can independently manage their team's engagement activities while maintaining appropriate access controls.

Learn about user permissions

Never wonder who's out of office again. Doozy's Time Off Announcements automatically share absence information with your team, powered by your HRIS data.

How It Works

Doozy syncs time off data from your HRIS and posts summaries to Slack on a schedule you choose:

• Every weekday: Daily updates showing who's out today
• Every Monday: Weekly summary of absences for the week ahead

Flexible Delivery Options

Choose who receives time off announcements:

• Post in channel: Share in a team or company channel
• Channel members: Send via DM to each member of a channel
• Group members: Deliver to members of specific groups
• Individual: Send to a specific person (great for assistants or team leads)

What's Included

Each announcement shows:

• Who is out of office
• Type of time off (vacation, sick leave, etc.)
• Expected return date

Set up Time Off Announcements | Connect your HRIS

Quizzes can now include a rich text introduction that appears before the first question, helping you set the stage for participants.

What You Can Include

The introduction field supports rich text formatting, allowing you to:

• Explain the purpose of the quiz
• Provide instructions or rules
• Set expectations for time limits or scoring
• Add motivation or context for learning-focused quizzes
• Include relevant links or resources

Why Introductions Matter

A well-crafted introduction helps participants understand:

• What to expect: How many questions, how long it will take
• Why it matters: The purpose behind the quiz (fun, learning, assessment)
• How to engage: Any special instructions or expectations

This is especially valuable for onboarding quizzes, training assessments, and team-building activities where context enhances the experience.

Create a quiz with an introduction

Doozy Roulette now considers employee location when creating matches, enabling both local connections and cross-location networking.

Location Matching Options

With your HRIS connected, you can configure Roulette to:

• Same location: Match people in the same office for potential in-person meetups
• Different locations: Connect people across offices to build relationships in distributed teams

Powered by Your HRIS

Location data is automatically synced from your HRIS—no manual data entry required. Doozy uses this information alongside other matching preferences to create meaningful connections.

Ideal Use Cases

• Hybrid teams: Help people in the same office find time to meet in person
• Global organizations: Break down geographic silos by connecting colleagues across regions
• Office culture: Strengthen local team bonds with regular in-person introductions

Learn more about matching preferences